faqbjtp

Logistics Delivery

faq

Logistics Delivery

What are the delivery methods and does it support self pickup?

To meet your different needs, we offer multiple delivery methods to ensure that your order can be delivered on time and safely. Here are some common delivery methods:

Standard express delivery: We provide standard express delivery services through cooperative express delivery companies. This is usually an economical delivery method that is suitable for most regions.

Express delivery: If you need a faster delivery time, we also offer express delivery services. This will deliver the order to your designated address faster.

Express delivery: For some urgently needed orders, we also provide express delivery services to ensure that you receive the products in the shortest possible time.

Freight transportation: For bulk goods or larger products, we provide freight transportation services to ensure safe transportation.

Self pickup: In some regions, you can also choose to pick up your order at a designated pickup point to save delivery time.

Please note that different delivery methods may correspond to different fees and delivery times. At checkout, you will be able to choose the delivery method that suits your needs. Our goal is to provide you with diverse delivery options to meet your requirements. If you have any questions about a specific delivery method or need further information, please feel free to contact our customer service team, who will provide you with support and guidance.

Can I change the shipping address?

If you need to change the shipping address, please contact our customer service team as soon as possible. It is best to request the change as soon as the order is confirmed.

When contacting the customer service team, please provide the accurate order number and detailed updated shipping address. Ensure the accuracy of the information to avoid any confusion.

Does the product support returns and exchanges?

In general, we do not support returns or exchanges for non quality issues. But we fully understand that customer satisfaction is crucial to us, so if you are not satisfied with the purchased product or have quality issues, please contact our customer service or sales in a timely manner, and we will urgently assist you in handling them.

In which regions do you provide services? Can we deliver the goods to your doorstep?

Our services cover a wide range of regions around the world. No matter where you are, you can visit our website and obtain relevant information. We provide door-to-door delivery services. No matter where you are, we can deliver the products you need to your designated address. After you place your order, we will arrange according to your requirements and location to ensure that you receive your order in a timely manner. Please note that delivery methods may vary by region. For more information, please refer to our delivery policy or contact our customer service team.